Aevian Residences Privacy Policy

Last updated: 12 August 2026

This Aevian Residences Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or make a reservation for Apartment G17 in Pernik, Bulgaria.

Aevian Residences respects your privacy and is committed to processing personal data responsibly and transparently. This policy provides information about reservations, guest communication, payments, cookies, third-party services and your data protection rights.

1. Who we are

This website is operated under the Aevian Residences brand in connection with Apartment G17 in Pernik, Bulgaria.

For questions about this Privacy Policy or the processing of your personal data, you can contact us at:

Email: reservations@aevianresidences.com

Apartment G17: apartment.g17@aevianresidences.com

Phone: +359 887 770 164

2. Personal information we may collect

When you make a reservation, contact us or use our website, we may process information such as:

  • name and contact details;
  • email address and telephone number;
  • reservation and stay details;
  • number of guests;
  • information necessary to process your accommodation request;
  • payment-related information, where applicable;
  • communications you send to us;
  • technical information related to your use of the website.

Additional information may be required where necessary to comply with applicable legal obligations relating to accommodation services and guest registration.

3. Why we process your personal data

We may process personal data for the following purposes:

  • to process and manage reservations;
  • to communicate with guests before, during and after their stay;
  • to provide accommodation and arrival information;
  • to respond to enquiries and requests;
  • to manage payments and financial documents;
  • to comply with applicable legal and accounting obligations;
  • to maintain the security and functionality of our website and booking services.

4. Legal basis for processing

Depending on the circumstances, personal data may be processed where necessary to perform a reservation or accommodation contract, to comply with legal obligations, on the basis of our legitimate interests in operating and protecting our services, or on the basis of your consent where consent is required.

5. Booking and payment services

Our website uses an online accommodation booking system that allows guests to check availability and make reservations. Information entered during the booking process may be processed for the purpose of managing your reservation.

Where an external payment service provider is used, payment information may be processed by that provider in accordance with its privacy and security policies. Aevian Residences does not need to receive or store your full payment card details where payment processing is handled directly by an external payment service provider.

6. Third-party services

The website may use or contain links to third-party services required for reservations, communication, maps, website security, analytics or other operational purposes.

These services may process information in accordance with their respective privacy policies.

Examples may include services related to online payments, Google Maps, WhatsApp, hosting infrastructure and accommodation booking technologies.

7. Google Maps and external links

Our website may display Google Maps or provide links to Google services to help guests locate Apartment G17. When you interact with such services, information may be processed by the relevant external provider.

Our website also contains links to external websites. We are not responsible for the privacy practices or content of websites operated by third parties.

8. Cookies and similar technologies

The website may use cookies and similar technologies necessary for website functionality, booking features, security and user preferences. Where required by law, additional cookies or similar technologies should be activated only after you have made the appropriate choice.

9. How long we keep personal data

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, including reservation management and compliance with applicable legal, accounting and administrative requirements.

Retention periods may vary depending on the type of information and the applicable legal obligations.

10. Sharing personal data

We may share personal data with service providers where necessary for the operation of the accommodation and website, reservation management, payment processing, technical services or compliance with legal requirements.

Personal data is not sold to third parties.

11. International data transfers

Some third-party service providers may process information outside Bulgaria or the European Economic Area. Where such transfers take place, they are subject to GDPR requirements, appropriate legal safeguards and applicable data protection law.

12. Your rights under the Aevian Residences Privacy Policy

The Aevian Residences Privacy Policy recognises your rights regarding the personal information we process. Subject to the conditions provided by applicable law, you may have the right:

  • to request access to your personal data;
  • to request correction of inaccurate data;
  • to request deletion of personal data;
  • to request restriction of processing;
  • to object to certain types of processing;
  • to receive certain personal data in a portable format;
  • to withdraw your consent where processing is based on consent;
  • to lodge a complaint with the competent data protection authority.

In Bulgaria, the competent supervisory authority is the Commission for Personal Data Protection.

13. Security

We take reasonable organisational and technical measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

14. Changes to this Privacy Policy

This Privacy Policy may be updated when our services, website functionality or legal requirements change. The current version will be published on this page together with the date of the latest update.

We recommend reviewing the Aevian Residences Privacy Policy periodically if you use our website or make future reservations with us.

15. Contact us

For questions or requests relating to privacy and your personal data, you can contact:

Aevian Residences

Email: reservations@aevianresidences.com

Phone: +359 887 770 164

For information about Apartment G17, you can also visit the Apartment G17 page or our Contact page.